Frequently Asked Questions

1. DO YOU TAKE CUSTOM OR PERSONALISED ORDERS?

If you are buying in bulk (25+ charms), we are more than happy to create a personalised/discounted bundle for you 💞

Unfortunately we are unable to make custom charms at this stage.

 

2. DOES YOUR FREE SHIPPING OFFER APPLY TO INTERNATIONAL ORDERS?

Unfortunately, we can't offer free International Shipping at this stage. As much as we'd love to, we are a small business and the cost of international postage would cancel out most of our sale. Thank you for your understanding.

Please get in touch if you have any other questions :)

 

3. WHERE IS MY CONFIRMATION EMAIL?

If you haven't received an order confirmation or shipping email, please check your spam folder!